NAVIGON 2000S TOUCHSCREEN PROBLEMS!

Sprinkster · 07-02-2009, 10:49 PM

Navigon 2000S GPS Navigation - 3.5" Touch Screen Display, Lane Assistant Pro, 3D Views, 48 State Maps (Refurbished) RB-10000320-R at TigerDirect.com
(The one i got)

hello i recently purchased a refurbished navigon 2000, for 70 dollars from tiger direct.. So anyway i charged it up, and it was working great http://static.gpsreview.net/forums/i...icon_smile.gif I decided to upgrade the software and it upgraded to the latest firmware i forget what the latest is through the NAVIGON FRESH APPLICATION. So i then took it out for its first trip to a friend of mines house. It gave me great directions and i got there great.

So then, when i was about to leave i was turning it on again to set it to get me back home, and when i turned it on, it came to the disclaimer page about being a good driver while using this blah blah blah. THEN GUESS WHAT? IT WOULDNT LET ME CLICK OK.

SO WHAT DO I DO? I DO A RESET FROM THE LITTLE HOLE, same story. So next i use a hard reset which sets everything back to factory settings, and it brought up the navigation cursor calibrator where u have to press on the screen and let go at the different spots, it moves from the middle to the upper left slot on its on, and doesnt respond to my touch or anything, its not frozen as i can still connect it to my pc and it will register along with charging it, it also shows up when accessed in the NAVIGON FRESH, and the standby countdown still comes on when u disconnect a power source, i want this to be fixed.

I DON'T WANNA SEND IT BACK, AS I HAVE A BIG TRIP ON THE 8TH OF JULY I REALLY WANNA MAKE, AND IF I SEND IT BACK I WONT BE ABLE TO RECEIVE MY NEW ONE TILL AFTER THE 8TH

The only thing i could see causing this, is the upgrade in software, but then again i don't think that's correct as I was able to use it going to my destination with no problems.

Please help me, id appreciate it.

HumVee · 07-03-2009, 2:38 AM

Sprinkster, you may have a problem with the touchscreen. A crumb or spec of something might be wedged between the bezel and the touch screen itself - so it's registering a key press in that zone and won't register a key press in another area. This happened all the time with my older PDA's. My solution was to take something fairly soft and stiff like a piece of thin cardboard paper and gently slide it around the screen edge - between the touch screen and the bezel. You actually have to get the paper (or one of those really flat toothpicks) forced between the screen and the bezel so that there's a tiny little gap, and then slide it along the entire bezel circumference. I would blow gently while doing this and it nearly always resolved the touch response issue. If that doesn't work, then you may have a real hardware failure - in which case you'll have no choice but to send it in for warranty repair. Good luck!

Sprinkster · 07-03-2009, 9:49 AM

Quote:

Originally Posted by HumVee

Sprinkster, you may have a problem with the touchscreen. A crumb or spec of something might be wedged between the bezel and the touch screen itself - so it's registering a key press in that zone and won't let register a key press in another area. This happened all the time with my older PDA's. My solution was to take something fairly soft and a stiff piece of thin cardboard paper and gently slide it around the screen edge - between the touch screen and the bezel. I would blow gently while doing this and it nearly always resolved the touch response issue. If that doesn't work, then you may have a real hardware failure - in which case you'll have no choice but to send it in for warranty repair. Good luck!

ill try that and get back to you ty

szaszcsaba · 10-26-2009, 4:08 PM

hy, i have the same problem, touchscreen not responding, exactly the same problem as yours. ..and the piece of paper stuff is not working... any other solutions? please help,

Thanks

07-02-2009, 10:49 PM	#1
Sprinkster Join Date: Jul 02 2009 Location: New York City Posts: 2	NAVIGON 2000S TOUCHSCREEN PROBLEMS! Navigon 2000S GPS Navigation - 3.5" Touch Screen Display, Lane Assistant Pro, 3D Views, 48 State Maps (Refurbished) RB-10000320-R at TigerDirect.com (The one i got) hello i recently purchased a refurbished navigon 2000, for 70 dollars from tiger direct.. So anyway i charged it up, and it was working great http://static.gpsreview.net/forums/i...icon_smile.gif I decided to upgrade the software and it upgraded to the latest firmware i forget what the latest is through the NAVIGON FRESH APPLICATION. So i then took it out for its first trip to a friend of mines house. It gave me great directions and i got there great. So then, when i was about to leave i was turning it on again to set it to get me back home, and when i turned it on, it came to the disclaimer page about being a good driver while using this blah blah blah. THEN GUESS WHAT? IT WOULDNT LET ME CLICK OK. SO WHAT DO I DO? I DO A RESET FROM THE LITTLE HOLE, same story. So next i use a hard reset which sets everything back to factory settings, and it brought up the navigation cursor calibrator where u have to press on the screen and let go at the different spots, it moves from the middle to the upper left slot on its on, and doesnt respond to my touch or anything, its not frozen as i can still connect it to my pc and it will register along with charging it, it also shows up when accessed in the NAVIGON FRESH, and the standby countdown still comes on when u disconnect a power source, i want this to be fixed. I DON'T WANNA SEND IT BACK, AS I HAVE A BIG TRIP ON THE 8TH OF JULY I REALLY WANNA MAKE, AND IF I SEND IT BACK I WONT BE ABLE TO RECEIVE MY NEW ONE TILL AFTER THE 8TH The only thing i could see causing this, is the upgrade in software, but then again i don't think that's correct as I was able to use it going to my destination with no problems. Please help me, id appreciate it. Last edited by Andy; 07-03-2009 at 12:55 AM.

07-03-2009, 2:38 AM	#2
HumVee Join Date: May 11 2009 Location: Portland, Oregon Posts: 1,254	Re: NAVIGON 2000S TOUCHSCREEN PROBLEMS! Sprinkster, you may have a problem with the touchscreen. A crumb or spec of something might be wedged between the bezel and the touch screen itself - so it's registering a key press in that zone and won't register a key press in another area. This happened all the time with my older PDA's. My solution was to take something fairly soft and stiff like a piece of thin cardboard paper and gently slide it around the screen edge - between the touch screen and the bezel. You actually have to get the paper (or one of those really flat toothpicks) forced between the screen and the bezel so that there's a tiny little gap, and then slide it along the entire bezel circumference. I would blow gently while doing this and it nearly always resolved the touch response issue. If that doesn't work, then you may have a real hardware failure - in which case you'll have no choice but to send it in for warranty repair. Good luck! Last edited by HumVee; 07-03-2009 at 11:56 AM. Reason: I was tired last night! I had some sentences that didn't make sense when I re-read them, so I fixed them.

10-26-2009, 4:08 PM	#4
szaszcsaba Join Date: Oct 26 2009 Location: Romania Posts: 1	Re: NAVIGON 2000S TOUCHSCREEN PROBLEMS! hy, i have the same problem, touchscreen not responding, exactly the same problem as yours. ..and the piece of paper stuff is not working... any other solutions? please help, Thanks

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