TOPODOC

Still waiting in France.

.

Could anyone send me a tomtom ? - that's more efficient !

TOPODOC

For french users, you can visit sister forum : leica deluxe

Wildtronics

Preliminary firmware version looking good. Zero baseline test, 100% RTK correct ambiguities, quality of raw data and generated rinex all passed with flying colours so far.

pedram55

is it release ? from wherewe can get it ?

geads

Two thumbs up!! Hopefully they could have the Firmware release officially on Friday. Hoorey!!

defender

Hello. I've just got a mail from our Leica sup. The new version of firmware is available. This is just the beta version. (using on one's own responsibility) (www.geopro.at.hu site, geodezia/firmwarek/GPS500/5_sen_5_10.zip.
install:
- set up the good time and date (without antenna)
-turn off the gps, turn it on
use only with Lieca pcmcia ata flash card
-copy everything from card to a pc
-format the card with the gps
- copy5_sen.fw file to the card GPS/PROG dir
- take the card to the gps, turn it on and press 7(transfer)
- 10 Firmware
- choose the GPS500 (SEN) file and press F1 (CONT)
- the loading takes 2-3 minutes, then the GPS will operate, you can copy back everything fom the pc

pedram55

is it compatible with all previous version.
my sr 510 firmware is ver 2.
regards

Ockham

Hello from Colombia again:

Local Leica representative has informed that Leica.ch is working on a new firmware to be released Friday 21 or Monday 24, but, without a formal confirmation. At present, Leica500 receivers are unable to solve the navigation message.

Ockham

Hello from Colombia:

Leica local dealer has told us that Leica HQ is working on a new firmare that will be released on Friday 21 or Monday 24, but without formal confirmation. As known, Leica 500 receivers are unable to solve the navigation message.

Steef

defender, thank you for the firmware beta.

Has anyone installed and made this work? We have yet to hear from our Leica reps, but as they were slower than us to even find out about this problem, I find it unlikely they will be on top of a beta firmware release. I don't want to turn our 500 systems into complete bricks. =)

I believe this forum needs a survey grade GPS discussion section, as we've all seemingly found this place online due to this recent ..problem.

MCG

Agreed.. It would be good to have somewhere for survey grade GPS discussion.. More useful than Leica tech support.. want to try the beta but Ive taken the 1200 out and left the 500s back at the office.. might email the FW back to the office and try to get someone there to see if it works.

mbackman

We lost several hours each day this week due to this issue.

ABB

Firmware 5.10 released by Leica UK who I must say have been tremendous and I feel for them taking all this flak which was not their fault. They informed me asap and kept me informed of progress.

IMHO, Leica could not have acted more responsibly and professionally about this undesirable episode - bear in mind firmware needs to go through weeks of testing from alpha through beta, then public release so for them to work around the clock with little sleep, I commend them and I will remain loyal to them. (I've been a major customer of the other manufacturers and I wouldn't go back.)


Backup your PCMCIA cards first!

Firmware upload instructions here: Download System 500 Firmware Upgrade Process.pdf for free on uploading.com 500 Firmware Upgrade Process.pdf.html

If you are on version 5.06, upload 5.10, file here: Download Sys500FW5.10_en.zip for free on uploading.com

If you are on version 4.x, first upload to 5.06, file here: Download Sys500FW5.06_en.zip for free on uploading.com , then upload to 5.10

If you are on firmware prior to v4, contact your local Leica dealer. Come on, this was out pre-2004.

ABB

FW 5.10 tested today in PPS, PPK and RTK modes, working perfectly.

I heard GS20s are having firmware worked on next.

GNSS

Maybe I am missing something here but if leica is not at fault for this issue then could you please explain exactly who is.

IMHO, This undesirable episode should never have occured if there were proper procedures and systems in place especially with this firmware of this type and purpose.

Quite frankly somebody has completely dropped the ball on this issue and I for one will be extremely interested in knowing the exact details of the cause and reasons behind this. Somehow I doubt we will know the "real" cause?

krisby

I think he means that Leica UK is not liable, they are only the distributor, whereas Leica Switzerland are the ones responsible.

It could have been an oversight in programming, maybe it was a disgruntled employee, cos it is an random data that appears to no hold significance, maybe a check of old employee HR records might show a birthdate of 16/8.

N.Robinson

Another message board gave the following explanation:-

"When system 500 was designed, there was a hard coded GPS week of Jan 1 1993 or GPS week 521. Then the counter for GPS week, that is held in the system, was a 10 bit field or a field of 10 binary digits. If you throw 1111111111 into your calculator you will see 1023 and one and you get 1024 right or 10000000000. See the problem? This is in the measruement engine not in the processor so it is a bit hard."

pedram55

my system 500 version is under 4 .and i havent access to representive.
can anybody help me for upgrade from ver 2 to 5.10?
i think there is a problem in uploadig.com when i wantto download files this messeage appear :
THE DAILY TRAFFIC LIMIT FOR YOUR COUNTRY IS CONSUMED. IT'S TIME TO BUY A PREMIUM ACCOUNT! (or you can try again tomorrow) PREMIUM ACCOUNT

please upload files on other serves
thank you all surveyours

GNSS

NO the GPS hard coded week theory does not add up.

Jan 1, 1993 was GPS week 677, not 521 but actually 16/8/09 is GPS 0521 weeks on from the real GPS week rollover so overall the GPS week at the present is 1545/0521 being the total all together and the weeks since the 1023 week rollover.

So from Jan 1, 1993 to Aug 16, 2009 there is 868 weeks so falls a long way short the the 10 bit date theory or anything to do with 1023 week cycles

GNSS

Really it is the following quote that has all the hallmarks of some sort of self justification. Leica has no choice other than to work 25 hours a day for how ever long it takes to fix this issue and no amount of commendation will gloss over this incompetence.

Frankly I find the following statement rather a poor choice of works at this time especially the last comments about bagging other manufacturers. What this person appears to forget at this time is that the other manufacturers and the customers of other manufacturers do not have an rather incompetent issue, Leica does!

MCG

Hi.
Files are mirrored here (thebitbox.net/leica) its my own personal server and its low power and solar powered so its not fast but it doesnt have an upload limit.
The uploading.com site is on a new day now so its badwidth limit has been reset..

pedram55

is it possible to upgrade from ver 2 or 2.03 to 5.10.is there anybody testit ?
please help me

N.Robinson

Official version not out until Monday apparently, but I downloaded the beta firmware from the Hungarian website www.geopro.at.hu site as I also had problems with www.uploading.com. Tested our 500's and they seem to be working fine.

PaulRoyag

On monday morning the 17th, I discovered, like many other System 500 users, that the GPS was not working. And I was very far away. I did find this forum using Google and I discovered that I was not the only one in the same situation. I am a user of Leica equipment since more than 25 years and still think their equipment is among the best. But they should change their policy regarding issues like this one and post a bulletin on their website rather than keep us in the dark as long as possible.

mpayne

Monday, August 17, 2009, will not be remembered fondly by Leica System 500 users. Perhaps next Monday, the 24th, will be. I just spoke with Leica's rep in Atlanta and was told that Leica will test the patch through the weekend to verify that the GPS week rollover will not create yet another problem. If that goes well Lecia will post the patch on their website and send registered users an email.

On the other hand I found the following quote in GPS World Magazine:

Quote:

<H3>Having Trouble with Your Leica 500 Series Survey Receiver?

Quote:

It’s been reported that Leica 500 series dual-frequency receivers stopped operating correctly (worldwide) as of last Monday, August 17. Apparently, Leica is aware of the problem and a “Special Leica Task Force” has been formed to address the problem. There was a “firmware fix” posted on Leica’s website on August 20, although it’s in Swedish. Contact your local dealer for more information. This is not a criticism of Leica. Every high-tech company has these sorts of problems. The great companies act fast and provide a solution quickly to their customers. It appears Leica has done this.

</H3>Now if I only understood Swedish...

GNSS

- when it has to be right

yeah right ???

What I find absolutely amazing with regard this issue is that Leica have made no web announcement what so ever?

References to advising "registered users" tends to indicate a backdoor approach as not everybody using 500's will be "registered users" under CCP etc

So does this mean this "update" will only install on receivers with CCP and maintenance agreements?

KevinLiu

quote a post
Re: Leica 500 Clock Problem
Posted By Kevin Lindsey on 8/20/2009 at 11:29 AM

Ian,

I was in a hurry and copied it from an another email. IF new parts and repairs are still available for those receivers, I am sorry for repeating the incorrect information. Furthermore, if a company chooses to no longer support a computerized product that is 5 years out of warranty, I would not consider it irresponsible. Leica is choosing to support a product that is OLD by industry standards, but was ahead of its time when made, and is therefore still in use by many customers. I applaud Leica's prompt response to a problem with an old peice of equipment. I would never compare a Legacy or Odyssey receiver to a Leica 500 other than to say they were produced during similar years. My intention was not a "cheap shot" at anyone, but was to relay information that help was coming soon to the many users of Leica's System 500 GPS.

Everyone else,

Firmware has been written and is being tested now. IF all goes well it should be available Friday or Monday.

Point of Beginning Message Board - Messages View

blaine

v5,06 installed fine, but when I tried to install 5.10, (posted above) sensor shows: waiting for serial download and -still waiting

krisby

Our update of the beta worked fine on Friday, was tested over the weekend and all seems ok, but will test again today, and for own arguments sake, compare against a Trimble we are trialling.

ABB

GNSS,

No self justification here, I am a user like yourself. I run 2 SR530s as bases and 2 ATX1230s as separate rovers for 2 teams, so I was 2 teams down this week as my 500 transmitter radios were not compatible with my 1200s to at least have one team working.

Like I said, IMHO.

My rep informed me, and then the tech support office kept me informed of progress. Sure, I'd rather it did not happen and would like an answer as to why it did, but as mentioned above, I doubt we'll ever find out.

I also understand that in different regions/countries, different maunfacturers may be represented better. I should have said dealer rather than manufacturer above, as I think all of the kit is good and get s the job done, but speaking from personal experience, in the UK, Leica by far surpass the alternatives in terms of after-sales and that is critical in my mind.