breakingbrian

I got the magellan GPS system a couple days ago and im already having problems with it. I tried to put down Tuckahoe Nj but it kept putting Tuckahoe NY. Its become very frustrating and i cant seem to fix it. Pleas help

GeneS

Have you tried entering the zip code without a city name?

cahird

GPS gives correct directions on screen and audio, however the map goes from being correct location to somewhere else in the world. How can I fix?

GeneS

Is your magellan new,used,refurbished,or a store demo?
What model magellan is it?
I ask because I purchased a refurbished magellan 4370 from
amazon. com and it did what you are saying but with all
addresses. I contacted magellan support and it turned out to
be in there refurbished box but was a store demo. Which is
set as a demo and will not give correct addresses. Amazom
replaced it for me with no problem
So is it only with that address or all addresses you wish to
go to?
gene

cahird

A Magellan Meistro-purchased new-so apparently not same problem as yours-however I would not know if it was refurbished-it was sold to me as new but bot on ebay. We took a trip today and it worked fine.
Thanks for responding.

cahird

But I still would like to know how to fix if it happens again.

GeneS

It is most likely the maps and not the gps. I just purchased new maps for mine and it fixed a lot of errors in the maps.
Magellan uses a lot of navtec maps and there are errors. I updated to
tel atlas on the 4370 and they are a lot better than what I had.
My original maps showed my house 4 blocks away but most other things were ok
GeneS

natecastens

So... how do I install the software update download to the gps unit? I downloaded what appears to be a large number of files. But I can find no information from Magellan on what to do next, which files to install, etc. Can anyone help? Nate

GeneS

Are you using the magellan content manager to down load the update?
you can download that for free from magellans web page.
you have to conect the 4370 to the computer before starting the content manager the just check for updates from the menu.
don't turn anything off till the updates are complete
gene

GeneS

I also purchased map update, new POI's(which you can also get from AAA for free if you are a member) And 3d buildings and terrain. From naviextras web sight. only for 4350/4370
gene

natecastens

Thanks, Gene. I'll try this. I saw the content manager download but it appeared to me to have a cost. BTW, does this work on Mac? I have a PC I could use, but Mac is preferred. Nate

natecastens

Do you mean to connect the GPS to the computer before starting the process? Or to download the content manager, THEN connect to the computer?

GeneS

Content manager is free but I think it only works on a pc.
put magellangps in your browser, then down to software updates
before selecting the site.
put in your gps 4370 then download the content manager
it will tell you if there is a mac version,don't think so.
gene

natecastens

Thanks. Will try.

GeneS

down load the content manager to your pc first.
then it will require you to conect your gps just before
starting the content manager so it can tell what gps you have
gene

natecastens

Done successfully, only to discover that the unit was already up to date. Well, now I know. Thanks again for your help. N