pierregon

hi

mi Gps is stuck anf freeze into the system window, it doesnt want to go back to the precedent screen, i heard the click sound but it doesnt goes back the back button of the touch screen is stuck i had reset many times the device but nothing... help please !

acert

Hi pierre.

You have tried a few things but wont work. There is a reset, wont work either. The software is cought in a loop. Wont do anything else.

Take it off its power. Open the case if you have to, but that will take the warranty out .

There is a power pack of some sort. Take it off. Wait 10 seconds and replace the entire thing back together. The software should restart. If not. something wrong with the hardware. Then ... you should NOT have opened the darn thing.

Either way .. its your call.

Have you tried connecting it to your PC. Probably. but i got to ask.

Can we speak french on this forum ???

pierregon

yes acert i connected the gps to my lap but nothing happening i had the lastest version of the software, how i open the case ? i had the gps about 2 years ago so my warraty is out. thank you