loadbreak

I hope I can get some help here as magellan suport seems to be a common problem. I have an explorist 400 and I cant get the maps to move from my pc to the reciever. I've followed the instructions on their site but where it says that it should be on my pc as a removeable drive letter its not there. I have the maps and the program on (I think) but I cant do anything with it.

loadbreak

I thought I could find someone who could help me on this site but I was wrong.Aparently I'm screwed............Thanks Guys

Keith

Not many people here use Magellan, because their products are sub-par (my opinion) and their Customer and Technical support suck (verified fact from many Magellan owners).

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dav

compounded by the problem that no one here wants to use Vista, for the same reasons...

Keith

I don't have a problem with Vista. Works fine, assuming you have the hardware to handle it. On my older laptops/PCs I stick with XP.

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dav

Ok, Keith, then how come his GPS does not show up as a USB Mass Storage Device on his Vista?

Mine showed up 1st time, every time, on XP.

Keith

That would be an issue with the drivers for the device, not anything with Vista itself.

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loadbreak

Hey I just appreciate you guys responding.This is my first computer and everyone I've talked since has scolded me for getting Vista.I guess I can just keep going to my brothers to change maps.

Thanks

Max

You put Magellan and Vista in the same subject line dude, two things I know absolutely ZERO about, so be grateful I had nothing to offer ya


But I saw this thread and did some checking around and it's not quite clear to me but I don't think Magellan actually supports map downloads via Vista PC's.

The only thing I could find about Vista and your explorist was this page. It addresses some nmea connectivity issue to Vista PC's. Unless I am mistaken this isn't used for map transfers, it's only actual navigational data.

Here is the link though, maybe it's a start?

http://www.magellangps.com/support/faqdetail.asp?faqid=467&prodid=1073

loadbreak

Thank You Max
Ill have to get someone to help me with this but I will give it a try.
The unit actually works well its the Magellan,Vista compatability thats the problem.

sarguy

Loadbreak,
Try Your Triton Resource! - Magellan Triton forum. Lot's of Magellan users who can help.
Sarguy

loadbreak

Thanks sarguy I'll give it an try

Motavator

Loadbreak did you look in my computer as a removable drive, this is where it should be.

Motavator

Been running a computer since dos and I see nothing wrong with vista or magellan, most of the problems people have with both are self inflicted, Most people do not read instructions or websites . I will agree that magellans support could inprove and what I am hearing sending it to india does not help but what the h**l microsoft done this years ago and there support sucks big time but I still will not give up windows.