Nuvi 200 is dead "no detailed maps found" error

Bill1806 · 05-27-2008, 1:00 PM

Hello. My Garmin is not working. I have an error that says "No detailed maps found that support routing. The Nuvi cannot be used without them." I have had the unit about 1 month. Recently the battery was low so I had it on the car charger while I was using it. After arriving at my destination, I turned the car off. When I got back to the car, the unit started running a screen initialization set up. I did not previously have to do this even the first time I used it. After this it ran the user config set up again -- Country- time zone, etc. After this completed, the error message came up and has been there ever since. I have downloaded an updated version of the maps but when I ran them on the unit, it said it could not load because it could not find the previous version of maps. I have wiped the unit, made sure the charge was full and left it plugged into a internet pc overnight but I still get the same error. Can anyone help me? Garmin support is making me wait more than an hour so far. Thanks.

Bill1806 · 05-27-2008, 2:23 PM

Well at least I am contributing something to this forum. I finally got through to Garmin support (after 85 minutes of holding) and they gave me an unlock code that fixed my unit. Word to the wise, register your units. It makes repairing easier.

dav · 05-27-2008, 4:04 PM

Wow, 85 minutes! Great show of patience, Bill1806!

Good thing they were able to help you after that!

Bill1806 · 05-29-2008, 11:05 AM

It was slow at work so I just left the phone on speaker and waited while I worked. I had to get my unit fixed. House shopping in unfamiliar neighborhoods.

mdebeer · 06-12-2008, 2:30 PM

Quote:

Originally Posted by Bill1806

Hello. My Garmin is not working. I have an error that says "No detailed maps found that support routing. The Nuvi cannot be used without them." I have had the unit about 1 month. Recently the battery was low so I had it on the car charger while I was using it. After arriving at my destination, I turned the car off. When I got back to the car, the unit started running a screen initialization set up. I did not previously have to do this even the first time I used it. After this it ran the user config set up again -- Country- time zone, etc. After this completed, the error message came up and has been there ever since. I have downloaded an updated version of the maps but when I ran them on the unit, it said it could not load because it could not find the previous version of maps. I have wiped the unit, made sure the charge was full and left it plugged into a internet pc overnight but I still get the same error. Can anyone help me? Garmin support is making me wait more than an hour so far. Thanks.

I had the same problem with my Nuvi 200W after performing a hard reset (hold right bottom of screen while switching on). I did this because I imported all the POIs to my favourites and there is no way to delete them all in one go except for performing this procedure. I think I was supposed to remove the SD card before performing the Hard reset, because when I switched the unit on after this it gave the error and would not connect via USB. I inserted the Map unlock CD and as I was busy browsing the CD I noticed that the error screen disappeared and the PC connection via USB was established. It seems that this happens after it has been connected for a minute or so. I ran the Map Install.exe and it discovered the Nuvi and installed the maps. I then ran the POI updater software and it installed all the POIs (lots of forums on this) and restarted the Nuvi. It gave me a "cannot unlock maps" notification but seemed to perform well. I removed the SD and it booted fine. I then copied the maps to the SD as well and it is now running 100%

xhibit · 07-08-2009, 8:10 PM

i have a nuvi 200 i bought 08 thanksgiving sale... didnt use it for a few months... knew all the routes in my previous city... now when moving to a new city i needed it badly but crappy thing would say NO DETAILS MAPS message... tried everything you all had suggested like resetting, updating software and registering the dam thing... but to no avail...

Finally i sent an email to Garmin Customer Support... I couldnt have called them as i am at work 7-6 weekdays and Garmin guys work 8-5 Eastern...

My email to Garmin:

Quote:

Subject:
"No detailed maps found that support routing. The nuvi cannot be used without them"
Message Body:
When I switch my Nuvi 200 on it says "No detailed maps found that support routing. The nuvi cannot be used without them". Please send me unlock codes with instructions. I am surprised this is such a big problem and your company has posted no solution to this. There are so many people complaining about the same problem on the internet. I am in a new city and this piece of junk won't work. Please do a call back if you can't tackle this satisfactorily ASAP. Your customer support works only 8am-5pm CST. How can i call in for 2-3 hours while I'm at office?

Their Reply:

Quote:

Dear xhibit,

Thank you for contacting Garmin International.

We are happy to help you with this. Below is the unlock code for the mapping on your GPS. This can also be found in your MyGarmin registration account under "Mange Maps", then clicking on the Details button under "Maps associated with this device"....

To install this, please follow the steps below;

Unlock code: They gave the unlock code.

Windows computer:

1) Right click your mouse on the desktop of your computer, then select "New", then select "Text Document". This will place a new text document icon on your desktop
2) Double click on the newly created Text Document icon on the desktop to open the text document window
3) Copy the above unlock code into the document.
4) Click “File”, then "Save as"
5) In the "Save as" dialogue box, change the file name to gmapprom.unl
6) Change the “Save as type” to "All files", then save the document and close it
7) You should see the file "gmapprom.unl" on your desktop as an icon
8) Right click on the gmapprom.unl file on the desktop and then select “copy”
9) Plug your Garmin device into your computer and then open “My Computer” or “Computer” This will show the devices attached to the computer
10) Double click on the Garmin or Nuvi drive to access the files on the GPS.
11) Right click on the Garmin folder and then select "paste" to past the gmapprom.unl file into the Garmin file folder.
12) Safely disconnect your Garmin device from the computer electronically before disconnecting the cable.
13) Disconnect the USB cable, then power the GPS on…..

I did as they had told and voila it worked... thanks for all your help guys...

so anybody having this infamous error on their GPS just email or call Garmin or register and look for the unlock code... this should set things right...

HumVee · 07-09-2009, 1:41 PM

Great post, xhibit! Thanks! It should be a big help to anyone searching on the error message.

jvsoffroad · 11-10-2009, 2:51 PM

so the only way to fix this problem is by cantacting garmin support?

ahectors · 12-01-2009, 9:34 AM

Quote:

Originally Posted by jvsoffroad

so the only way to fix this problem is by cantacting garmin support?

No, you don't have to contact them. Just follow these steps.

Create a and log in to myGarmin account. https://my.garmin.com/mygarmin/customers/myGarminHome.faces

Click myMaps
Click Manage Maps
You should see your unit and it’s unlock codes
Copy all the unlock codes for your device
Close your internet browser
Right click on your desktop
Click new, and then click Text Document
Click on the newly created Text Document icon from the desktop
Type your unlock codes into the document
Click File and Save as
Change the file name to gmapprom.unl
Change the “Save as type” to "All files"
Close the document
You should see the file gmapprom.unl on your desktop
Right click on the gmapprom.unl file and then click copy
Plug your Garmin device in and then click Computer/ My Computer
Click on the nüvi drive
Right click on the Garmin folder and click paste
Safely disconnect your Garmin device from the computer

This how I solved the problem without contacting them.

steve869 · 07-14-2010, 2:16 PM

hi, thanks xhibit & ahectors for your advice, but after following the suggestion my nuvi still shows the same error message......

any ideas anybody?

sviking · 07-14-2010, 3:42 PM

Or, while you have a WORKING UNIT, just create a folder and back the entire Nuvi up on your computer. Be sure to include the hidden files. For "disaster recovery", just "select all" from that folder and copy/paste back to the root directory of the Nuvi. It works. I've done it before...more than once...

It's been said time and time again. BACK YOUR UNITS UP.

05-27-2008, 1:00 PM	#1
Bill1806 Join Date: May 27 2008 Location: Norwalk, CT Posts: 3	Nuvi 200 is dead "no detailed maps found" error Hello. My Garmin is not working. I have an error that says "No detailed maps found that support routing. The Nuvi cannot be used without them." I have had the unit about 1 month. Recently the battery was low so I had it on the car charger while I was using it. After arriving at my destination, I turned the car off. When I got back to the car, the unit started running a screen initialization set up. I did not previously have to do this even the first time I used it. After this it ran the user config set up again -- Country- time zone, etc. After this completed, the error message came up and has been there ever since. I have downloaded an updated version of the maps but when I ran them on the unit, it said it could not load because it could not find the previous version of maps. I have wiped the unit, made sure the charge was full and left it plugged into a internet pc overnight but I still get the same error. Can anyone help me? Garmin support is making me wait more than an hour so far. Thanks.

05-27-2008, 2:23 PM	#2
Bill1806 Join Date: May 27 2008 Location: Norwalk, CT Posts: 3	Re: Nuvi 200 is dead "no detailed maps found" error Well at least I am contributing something to this forum. I finally got through to Garmin support (after 85 minutes of holding) and they gave me an unlock code that fixed my unit. Word to the wise, register your units. It makes repairing easier.

05-27-2008, 4:04 PM	#3
dav Moderator Join Date: Jan 04 2008 Location: San Diego, CA Posts: 1,243	Re: Nuvi 200 is dead "no detailed maps found" error Wow, 85 minutes! Great show of patience, Bill1806! Good thing they were able to help you after that!

05-29-2008, 11:05 AM	#4
Bill1806 Join Date: May 27 2008 Location: Norwalk, CT Posts: 3	Re: Nuvi 200 is dead "no detailed maps found" error It was slow at work so I just left the phone on speaker and waited while I worked. I had to get my unit fixed. House shopping in unfamiliar neighborhoods.

07-09-2009, 1:41 PM	#7
HumVee Join Date: May 11 2009 Location: Portland, Oregon Posts: 1,254	Re: Nuvi 200 is dead "no detailed maps found" error Great post, xhibit! Thanks! It should be a big help to anyone searching on the error message.

11-10-2009, 2:51 PM	#8
jvsoffroad Join Date: Nov 10 2009 Location: mexico Posts: 1	Re: Nuvi 200 is dead "no detailed maps found" error so the only way to fix this problem is by cantacting garmin support?

07-14-2010, 2:16 PM	#10
steve869 Join Date: Jul 14 2010 Location: UK Posts: 1	Re: Nuvi 200 is dead "no detailed maps found" error hi, thanks xhibit & ahectors for your advice, but after following the suggestion my nuvi still shows the same error message...... any ideas anybody?

07-14-2010, 3:42 PM	#11
sviking Join Date: Mar 24 2010 Location: Arizona Posts: 287	Re: Nuvi 200 is dead "no detailed maps found" error Or, while you have a WORKING UNIT, just create a folder and back the entire Nuvi up on your computer. Be sure to include the hidden files. For "disaster recovery", just "select all" from that folder and copy/paste back to the root directory of the Nuvi. It works. I've done it before...more than once... It's been said time and time again. BACK YOUR UNITS UP.

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