RoboChemE

I just bought a new Nuvi 370 and it didn't come with any maps on a DVD or SD, just the maps on the Nuvi itself.

I registered the Nuvi with all of the appropriate codes.

When I downloaded MapSource from the net, I opened it up and it was the updated version, but there were no new maps (I previously had a Quest) and no maps at all of Europe.

When I tried the unlock maps option it said that the codes had already been used.

How do I get the new North America and Europe onto MapSource so that I can create my own waypoints instead of doing it on the Nuvi? Also, Should I have gotten a DVD or SD of the maps so they could have been unlocked?

Thanks,

Cliff

Andy

The unlock codes you have from the Quest are device specific. That may be why it won't let them work on the 370.

I had the same problem with a 660. Garmin sent me a DVD of City Nav NT V8 for a cheap price. That might be your only option.

Some of Garmin's products come with the software DVD, some don't, even though it's preloaded on the unit.

dav

Right, with my 750 the maps came loaded and unlocked on the GPS, but no DVD so Mapsource refused to run.

I had to contact Garmin and have them send me a DVD. I actually paid $21,00, but many get it for free when they complain.

It certainly should be free.

Andy

The ones that come with it on a DVD usually cost more. It's just another "feature" to keep an eye on I guess when picking out a GPS.

rapriebe

I emailed Garmin Support and they sent me the DVD for free. Some get it free, others they charge.

Many users have found that persistence pays off. By not settling for the first rejection, they call again, get a different person, and get it for free after being told the first time that they'd have to pay. I simply told them in the email that I needed the DVD for planning routes and creating waypoints and custom POI's on my PC, and they just sent it out, no questions. They took the address that I gave when I registered the unit and just sent it. The only reply I got was the confirmation that the DVD was on the way, and the unlock code was in the confirmation email.

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Rick